Askly is a unique, yet simple support software that helps more customers stay on your site and get positive experience.Book a demo
On average 64% of people leave your website in less than 1 minute. So what happens?
Listed percents can vary, types of losses present in any niche
I provide a more sales-focused approach to customer service
All support channels (chat, phone, email) are always 1 click away so your customers won't leave your product pages
Your support team will answer inquiries in any language with auto-translation.
Keep visitors on your website longer. Let customers send you emails from any product page.
All support channels (chat, phone, email) are always 1 click away so your customers won't leave your product pages.
Askly's chat box automatically opens in every customer's language. Plus, it never pops out to take up the whole screen.
Askly offers promos, show tailored messages, and convince customers to buy before they leave, knowing the right timing!
No need to hire additional bilingual staff! Askly has auto-translate for both customers & agents. Only leading commercial neural machine translation API technologies are used. Currently 27 languages are available. More upon the request.
Save time by replying to the customers from your smartphone or tablet. If you have social media accounts, it's easy to integrate all website, Facebook and Instagram messages into Askly app. Go to your Settings > Setup > Add FB and IG pages.
It's like having a speed dial button on your website! Askly supports local phone numbers, Whatsapp, Viber, and Skype.
Reply to all website and social media messages in one place. Don't waste your time on supporting customers across various channels. Especially where they cannot make a purchase. Consider adding automated replies on your social media accounts and invite customers on your website to ask their questions right on your website, where they can complete purchase or booking. Settings > Setup > Add Facebook and Instagram pages.
Think chatbots, but better. Enable your customers to access FAQs right within their chat panel.
Add team members, choose roles, assign conversations, leave notes.
Get marketing & sales insights from your actual conversations with customers.