Hannes Niid, the CEO and Founder at Punktid
Discover the power of automation. Say goodbye to tedious typing and hello to effortless and multilingual customer support. Create a database of answers, easily accessible for instant responses.
Choose on the go whether to engage with your customers directly or let AI Assistant handle inquiries efficiently, ensuring a seamless customer experience.
No need to hire additional bilingual staff! Askly has auto-translate for both customers & agents. Only leading commercial neural machine translation API technologies are used. Currently 27 languages are available. More upon the request.
Save time by replying to the customers from your smartphone or tablet. If you have social media accounts, it's easy to integrate all website, Facebook and Instagram messages into Askly app. Go to your Settings > Setup > Add FB and IG pages.
Reply to all website and social media messages in one place. Don't waste your time on supporting customers across various channels. Especially where they cannot make a purchase. Consider adding automated replies on your social media accounts and invite customers on your website to ask their questions right on your website, where they can complete purchase or booking. Settings > Setup > Add Facebook and Instagram pages.
Introducing our FAQ section: your go-to hub for quick answers to common queries without disrupting your customer’s shopping journey.
Create an extensive FAQ database instantly in 30+ languages, ensuring a seamless experience for every customer worldwide.
Add team members, choose roles, assign conversations, leave notes.
Get marketing & sales insights from your actual conversations with customers.
It fits perfectly any e-commerce website platform, as well as custom-made sites. With Askly it’s easy to lower the abandoned cart rate and provide the best customer experience. Engage with your customers at the right moment, increase sales, and deliver exceptional customer service.
14 days full access, on us. Zero-commitment.
Widely used by hotels, beauty salons, restaurants, insurance companies, car services, and more! With Askly you can build stronger customer relations. Whether you’re looking to increase bookings or offer better customer service, Askly is ideal for you.
Are you dedicated to improving online customer experience? You can be confident that Askly helps to boost customer satisfaction and increase sales. Our partnership program allows you to earn from recommending our powerful live chat software. Book a demo and start earning while helping your clients achieve their goals.
Askly comes with full localization and premium features: the only chat that makes every visitor trust your site and teams' work easier.
Askly opens in your customers' preferred language by default and has real-time translation.
Askly is built to help more people complete transactions on your website, detecting exit intent and providing personalized offers.
Unlike most chats, Askly saves every conversation for both your team and the customers.
Assign conversations, use internal chat, add tags, and track your team's performance.
Your support team can see your customer’s location, products they’ve seen, and even their device & browser type.
At demo call, we'll share six simple steps, that guarantee you'll reduce your customer support expenses by up to 4X, with a minimum of 2X — or your money back!
Chats and bots leave often customers feeling frustrated. That’s why we take a different approach. Askly was built with a focus on consumer psychology and empathy, ensuring that everyone who visits your website has a positive experience every time.